Shipment Tracking

Our current logistics service providers include DHL, UPS, DPD, Cargoboard, Rhenus Home Delivery, Kühne+Nagel, and others. Please check the order information from your purchase channel to determine which logistics service provider and tracking number are listed for your shipment, and follow the appropriate steps to track your shipment. 1. Rhenus Home Delivery

1)Rhenus Home Delivery tracking website: https://rhenusmydelivery.com/de

2)Tracking steps:

a. Find the corresponding Rhenus Home Delivery tracking number on your order details page.

b. Please contact us at https://rhenusmydelivery.com/de 

c. Enter your tracking number (order number) and zip code (postal code) to check the status.

Please note:

·If your package has already been delivered, there will only be one option on the tracking page: OVERVIEW.

·If your package is still in transit, there are three options on the tracking page: OVERVIEW, SCHEDULE AN APPOINTMENT, TRACKING.

2. Cargo board

1)Cargoboard tracking website: https://my.cargoboard.com/de/tracking

2)Tracking steps:

a. Find the corresponding Cargoboard tracking number on your order details page.

b. Please contact us at https://my.cargoboard.com/de/tracking

c. Enter your tracking number (order number) and zip code (postal code) to check the status.

3.DHL

1)Tracking number format:

2)DHL tracking website:   https://www.dhl.de/de/privatkunden.html 3)Tracking steps:

a. Find the corresponding DHL tracking number on your order details page.

b. Please contact us at https://www.dhl.de/de/privatkunden.html at..

c. Enter your tracking number to check the status.

4. UPS 1)Tracking number format:

The tracking number format: 1ZE8K6********6577 (consisting of a combination of 18 Arabic digits and letters).

2)UPS tracking website:  https://www.ups.com/de/en/Home.page

3)Tracking steps:

a. Find the corresponding UPS tracking number on your order details page.

b. Please contact us at https://www.ups.com/de/en/Home.page 

c. Enter your tracking number to check the status.

5.DPD 1)Tracking number format:

The tracking number format: 012068****9192 (consisting of 14 Arabic digits).

2)DPD tracking website:https://www.dpd.com/de/de 3)Tracking steps: a. Find the corresponding DPD tracking number on your order details page.

b. Please contact us at https://www.dpd.com/de/de 

c. Enter your tracking number and zip code to check the status.

6. Kühne+Nagel

1)Tracking number format:

The tracking number format: 200-222-****141 (consisting of 13 Arabic digits).

2)Kühne+Nagel tracking website:https://de.kuehne-nagel.com/de

3)Tracking steps:

a. Find the corresponding Kühne+Nagel tracking number on your order details page.

b. Please contact us at https://de.kuehne-nagel.com/de 

C. Enter your tracking number to check the status.